CARSTAR is here to help when nasty storms strike! From 24/7 assistance to cost-effective paintless dent repair, we are committed to getting your car back in pre-storm condition.
Paintless Dent Repair
The size and location of the damage will determine if PDR is the appropriate technique to repair your vehicle after a storm. If your car has only sustained minor damage during the storm (such as small dents or creases), then PDR is definitely an option to consider.
Conventional Repair
If the paint is chipped or scratched, the amount of dents are too numerous, or if the metal has been stretched, then a conventional repair process is recommended. This can involve sanding down and straightening the damaged area, or even replacing body panels. Once repairs are complete, those sections of the car will be repainted to match the original color.
Our Repair Process
Assist
- Arrange for a tow service
- Work with insurance company
- Review damage and facts of loss
Assess
- Prewash and disassemble vehicle for additional damage assessment
- Create a detailed repair plan
- Review repair plan and order parts
Repair
- Conduct structural and body repair
- Paint and refinish
- Conduct quality control inspections
- Update on repair status
Deliver
- Complete post-repair clean-up, wash and vacuum
- Conduct a quality assurance inspection
- Finalize paperwork and national warranty
- Vehicle delivery in service markets where applicable
Our Service Includes
- Hail Damage Assessment: CARSTAR offers careful evaluation of your vehicle in order to provide you with the best options on how to repair hail damage. Depending on the level of damage, our technicians will recommend either PDR or conventional repair. The damage assessment is a very important step, as choosing the wrong course of action or not including hidden damage in the estimate can cause delays and extra costs.
- Repair Plan: Our damage assessment is important not only for determining the type of damage, but also to establish the best course of action. We always try to provide our customers with options and you will see a detailed repair plan before any work commences.
- Nationwide Warranty: Restoring your vehicle to pre-storm condition is our goal, but so is your peace of mind. CARSTAR offers 5-year nationwide warranty on qualifying repairs, so you’re covered whether you move or you travel.
- Quality Control: Regardless of the type of hail damage repair that’s best for your car, you can rest assured that quality is at the helm of our operations. We’ll conduct both quality control and quality assurance inspections.
Our Guarantees
- Full Assistance: When nasty storms strike, the last thing you want to be stressed about is repairing your car and having to deal with insurance, car rental, paperwork and more. We take that stress from you and provide full assistance from tow services to insurance liaising and more.
- Top Resources: At CARSTAR, you’ll find expert, skillful and experienced technicians who use state-of-the-art equipment to conduct high quality repairs on your car.
- Peace of Mind: When your vehicle is in the best of hands and you benefit from nationwide warranty, then peace of mind comes easy. With CARSTAR, you can also rest assured that there will be no surprises as we keep you updated along the process.
- Options: You’ll always have options with CARSTAR. Hail damage repairs can take different approaches and we’ll walk you through your options every step of the way so that you’re always sure of what you’re choosing.
Customer Financing Options
Don't let your bill put a dent in your day. At CARSTAR, we offer customer financing options designed to help get you back on the road with your budget in mind.
National Warranty
Wherever you and your vehicle go, you can trust your vehicle repair to CARSTAR. We stand behind our work with a CARSTAR Limited Nationwide Warranty* on qualifying repairs. If you move to a new city or happen to be traveling, you are covered and if there is not a CARSTAR nearby, we will find a convenient location to honor the warranty. *Please refer to the official CARSTAR Warranty Document (if provided by the CARSTAR location at the completion of the repair) for specific coverage and excluded items.
Rental Car Assistance
Being left without a car is stressful enough, so don’t worry about making additional arrangements. We'll coordinate a rental car for you through your insurance company with one of our preferred providers. We can also help with towing services if your car is not in driving condition to ensure you safely get to our location.